Haley Toyota certified Dealer of Excellence

Published 8:32 am Thursday, December 14, 2017

Demonstrating its commitment to exceeding customer expectations, Haley Toyota of Farmville has been certified in the J.D. Power 2017 Dealer of Excellence Program, which recognizes a select number of vehicle dealerships throughout the United States that provide exceptional customer service.

“This certification sets us apart, especially coming from such an authority as J.D. Power,” said Christopher Call, General Manager of Haley Toyota of Farmville. “In one way or another, everyone in this dealership contributes to making our customers happy, and every member of our team shares in this achievement.”

According to a press release, known for its “Voice of the Customer” research for nearly 50 years, J.D. Power and, subsequently, its Dealer of Excellence Program help consumers identify leading retailers that will go the extra mile.

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According to J.D. Power, buying a vehicle is a significant financial transaction and can be stressful because there’s so much information to digest. The Dealer of Excellence Program assists auto buyers who are looking for an exceptional dealership where they can confidently buy a vehicle. Certified dealers also benefit by promoting their dealership’s commitment to an outstanding customer purchase experience.

Dealer of Excellence is an exclusive program and not all dealerships can qualify. Those that do must pass a rigorous multi-step process. Haley Toyota of Farmville is the first Toyota dealership in the nation to successfully complete this process.