Verizon outage affects local customers

Published 12:14 pm Saturday, September 12, 2015

Numerous Verizon Wireless customers in the Heart of Virginia were without cell service on Saturday morning.

“We are experiencing some issues in that neck of the woods … We’re working with our vendors to resolve the issues and we don’t have a [restoration] time at this point,” Melanie Ortel, a Verizon Wireless spokeswoman said.

She said that parts of Farmville, Charlottesville, South Boston and Martinsville were being affected by the outage.

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She couldn’t confirm that customers surrounding the Farmville area were being impacted, though many customers took to social media to express their lack of cell service.

Ortel called the problem a “backhaul” issue, “which means that it’s the connection between the site and our switching center. We’re working on [restorations] at the time.”